Encore IITask Area 12 - Communications Engineering

This task area addresses network engineering for programs, labs and command systems, as defined in individual task orders.  It includes network design, network policy dissemination, performance monitoring and fault management, which includes networks, servers, applications and force generation databases; collection of operational performance statistics, data analysis, identification of potential problems, and recommendation of engineering solutions for these problems; network architecture design and development of implementation options in conformance with specified guidelines; network engineering for Internet protocol (IP) convergence and integrated voice, data and video communications systems; network technologies and capabilities; and the review and updating of system and network management CONOPS.  This also includes provision of a control point to resolve and implement local area network (LAN) configuration issues and equipment hookups; analysis, isolation and coordination of corrective action for communications related problems; configuration of communications equipment to satisfy specific test bed requirements of the user; and provision of networking capability for customers to ensure customers are isolated from each other to prevent unintentional harmful actions of one customer from impacting other customers.  This effort may include engineering efforts for defensive actions necessary to prevent unauthorized access that could impact the performance of the GIG and its end users.  The contractor may also provide technical coordination for communications engineering requirements, for example in transitioning from LAN to metropolitan area network (MAN) and wide area network (WAN) connectivity.

Network Support  Identify networks, servers, applications and force generation database requirements to support these communications services and environments.  Provide a control point to resolve and implement LAN configuration issues and equipment hookups; analyze, isolate and coordinate corrective action for communications-related problems; and configure communications equipment in support of these environments.  Support the identification of networks, servers, applications and force generation database requirements to support these services and environments.

Analysis, Reports, Briefings Provide data analysis and report generation to support law enforcement, intelligence, and system provider network authorities. Develop, or assist with the development of, a variety of reports and briefings related to network operations and incident handling.

Network Monitoring and Response Actions Provide network attack/intrusion/fault detection, including malicious code analysis, traffic analysis, incident handling, network and host-based technical and vulnerability analysis, and computer forensics.

Laboratory Experiments Assist with set up of laboratory and conduct controlled lab tests experiments, as well as develop and maintain demonstration networks.

Operations Support Coordinate, monitor, respond, and detect network events in real time. This would include use and evaluation of analytical tools, including tools for text search, visualization, data manipulation, incident handling, language translation, image management, and other tools as required. The contractor shall provide personnel with the necessary language and translation skills to accomplish this work. 

Data Storage and Access  Identify networks, servers and application requirements to support data storage and access methods needs to include network infrastructure impacts.

User Assistance/Accessibility  Define how Section 508 standards will be implemented, including how interfaces, tool kits, or other common look-and-feel standards will impact the design of the network infrastructure.

Security  Identify how basic security capabilities such as access management, identity management, and access enforcement will impact the design of the network infrastructure.  Identify the policies and procedures that are needed to support cross-classification connectivity.  This includes emerging requirements to provide advanced technology support for security safeguards - for example, the need to tailor security safeguards (e.g. firewalls) for Voice-over-IP and Video-over-IP, and to provide technical support for Certification and Qualification activities in attaining approval to operate.

Advanced Security Measures for GIG In support of network operations developed to provide uninterrupted continuity of GIG services, the contractor will assist and support with computer network defense operations as identified in the individual task orders.

Communications Engineering and Network Operations  Provide communications engineering support for the planning, processes, and procedures needed to enable sound cross-domain activities.  Define how service levels will be determined and agreed upon for cross-domain services.  Define end-to-end GIG performance monitoring, configuration management, problem detection/resolution, as well as enterprise IT resource accounting and addressing.

Storage  Identify how shared storage, including providing physical and virtual places to host data on the network, will impact the design of the network infrastructure.  Determine the optimum storage architecture to provide for increased storage and retrieval requirements to support implementation of other core services.