Guiding Principles

We adhere to and act in accordance with this set of core values and beliefs. 

Integrity and Trust

We are committed to conducting all of our business honestly, with adherence to the highest ethical standards. We are direct, maintain confidences, meet commitments, and accept responsibility for personal actions.

Respect for the Individual 

We value and respect the unique combination of skills, abilities, aspirations, and backgrounds of every individual. We act courteously, listen with intent to understand, and treat others as we want to be treated.

Merit

We base decisions on objective criteria designed to achieve the best results for the company and its customers, employees, and owners. We support equal and fair treatment for all. 

We demonstrate consistency of treatment toward individuals at all levels of the organization. 

Customer Focus 

We are committed to aligning ourselves with our internal and external customers’ objectives and working toward ensuring their success.

Responsibility and Accountability

We accept responsibility for our work and hold ourselves accountable for producing desired outcomes in a timely and professional manner.

Fiscal Responsibility 

We strive to keep the company financially viable while increasing its long-term value. 

Self Reliance 

We value self-sufficiency and self-reliance, and support individuals working independently within the framework of the company’s goals and objectives. 

Teamwork 

We value and utilize others’ abilities in an ongoing process of learning, building relationships, finding common ground, and working collaboratively to achieve common goals. We recognize and appreciate both our self-reliance and our interdependence.

Competence and Learning 

We will perform at the highest level of competence and professionalism, and will prepare ourselves for the future by enhancing our skills, knowledge, and abilities through an ongoing learning process.

We are committed to creating a learning environment leading to ongoing personal, interpersonal, and professional development, and efficient and effective work processes. We value curiosity, eagerness to learn, and willingness to seek input and feedback. 

We are committed to conducting all of our business honestly, with adherence to the highest ethical standards. We are direct, maintain confidences, meet commitments, and accept responsibility for personal actions.