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Press Release
DSA Announces Enterprise Relationship Management Product
i-KnowledgeCentral™ the Enterprise Knowledge Portal
Internet World Fall 2000, New York City,October 23-27, 2000 - Data Systems Analysts, Inc. (DSA) announced today i-KnowledgeCentral™, an Enterprise Relationship Management product. i-KnowledgeCentral™ is a portal for organizations to provide enterprise-wide access to a secure site for the posting and distribution of information. It can be used as an internal collaborative tool as well as a supply chain and customer relationship management application.
This product was the basis for the team effort that won the prestigious 2000 Government Technology Leadership Award given for projects that have directly aided the mission of their organizations by boosting efficiency and effectiveness, lowering costs, and improving service to the public through original uses of technology.
i-KnowledgeCentral™ is an open Web-based product that runs on all major platforms. The features include team collaboration tools, hot links to other applications and databases, and instant messaging. A secure login is provided to protect proprietary information.
"For each client, i-KnowledgeCentral™ is tailored to meet specific enterprise needs. Capabilities such as linking existing databases, creating communities for team collaboration and access controls are provided. This flexibility has been very attractive to our clients." says Roger Salomon, Senior Vice President.
The following are some examples of how i-KnowledgeCentral™ can be applied: Project managers will improve communications by using i-KnowledgeCentral™ to set up information exchange for project teams
A sales force can use i-KnowledgeCentral™ to collect and share information about their vertical markets resulting in increased knowledge about prospects and competition
A manufacturing or engineering organization can use it to communicate with sales and marketing to provide better coordination and service to customers ·
Management can use it as a tool to improve communications with employees
"i-KnowledgeCentral™ is a powerful tool for any enterprise interested in improving relationships. The ability to share knowledge in a timely fashion provides a significant benefit to a business' operation. We have seen improved communications as well as time and cost savings with the use of i-KnowledgeCentral™," says DSA President, Frances R Pierce.
About DSA
DSA provides strategic, secure, and mission-critical IT solutions to government and industry through three specialized divisions: Federal, Life Sciences, and Commercial. The company has over 40 years experience in systems and software engineering and integration services focused on enterprise-wide information technology solutions.
DSA is a leader in program management, knowledge management, information security and regulatory compliance, with operations in Washington, DC, Philadelphia, PA, NY Metro and the Mid-West. For more information, please visit http://www.dsainc.com, call 1-877-422-4DSA toll-free, or contact Lexley Bender at lexley.bender@dsainc.com.
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