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Case Studies
PEO C3T Knowledge Management Team Achieves Technology Breakthrough Led by DSA Single Sign-On becomes a reality.
The Army's Communications and Electronics Life Cycle Management Command (CE-LCMC) provides a wide and integrated array of systems products and capabilities designed to meet the needs of today's Warfighter. They encompass everything from tactical satellite communications and intelligence gathering systems to devices used by the combat soldier in the field.
CE-LCMC needed a collaboration and knowledge management tool to bring together an organization of over 16,000 personnel dispersed world wide.
SOLUTION
The CE-LCMC secure, web-based portal provides a single access point to sensitive but unclassified tacit and explicit information and other associated sites. Users have access to over 600 applications and databases on a "need-to-know" basis, which means that information posted on the Knowledge Center (KC) is secured down to the individual user level. Users include Senior Army management, soldiers at all levels, government employees, contractors, and outside vendors of CE-LCMC and Government Program Managers.
To unite the community, the KC offers users:
• Institutional Awareness
- 24X7 secure document and message exchange and access to 'need-to-know' information stored in over 600 applications and databases
• Collaboration/Real Time Communications
- Access to Subject Matter Experts and consolidated repositories of lessons learned for knowledge sharing
- Tools for chat, white boarding and the ability to conduct virtual meetings 24X7
• Workflow
- Automated business processes and scheduling Project
• Management/Team tools
- Action scheduling and tracking
RESULT
• Global capture, creation, classification and sharing of tacit and explicit information, data and processes.
• The KC has had a ripple effect, producing subset KCs through partnerships for four Army organizations under the CE-LCMC.
- Leverages investments in databases, applications, and technologies
- Users have grown to more than 16,000 with potential for additional expansion
• Centralized source of documents
• Site hits have grown from 16,500 per month in October 1998 to more than 1 Million per month today
• Winner of the 2000 Government Technology Leadership Award for Enterprise Relationship Management
• Winner of the 2002 IBM/Lotus Domino Achiever Award
Finalist 2002 Excellence eGov Award
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